Get Help
Live support
ARAS Security A/S provides support for installers of our products, as well as end users by agreement.
Support is in essence free for all installers with a completed NOX basic course.
Support involves troubleshooting, analysis, advice and guidance regarding programming and configuration.
If you instead need us at ARAS to directly program / configure a solution, you can choose to "buy help".
For larger assignments, you must obtain quotes.
Contact support via:
- Phone: +45 70 27 40 90
- Email: [email protected]
You can also create a "ticket" yourself in our support system, or check the status of a support case.
The Support Ticket System can be found here: https://aras.supportsystem.com/
You can find help to installing, programming and using our products by clicking on the menu.
TeamViewer
In many cases, TeamViewer is used so that our support team can assist via remote desktop.
Download TeamViewer by clicking the image below:
Download of software
As an installer, you can access a "Download" folder here on the website.
Here you will find software and firmware.
It only requires that you have created a profile and are logged in.
